Refund Policy

At Outlaw Cosmetics, customer satisfaction is important to us — but due to the nature of our products, all sales are final. For hygiene and safety reasons, we are unable to accept returns, exchanges, or offer refunds once an order has been placed and shipped.

We kindly ask that you double-check all items, shades, and shipping details before confirming your order. Since cosmetics are personal care items, we cannot restock or resell returned products, even if they are unopened.

In the unlikely event that your order arrives damaged, defective, or with the wrong item, please contact us within 48 hours of delivery at 📧 outlawcosmetics@gmail.com. Be sure to include your order number, a brief description of the issue, and clear photos showing the damage or error. Our team will review your case and offer a suitable solution, which may include a replacement or store credit depending on the situation.

We do not offer refunds for reasons such as a change of mind, incorrect shade selection, or delayed shipping due to courier issues beyond our control. If your package is lost in transit or marked as delivered but not received, please contact us so we can assist you with next steps.

Outlaw Cosmetics reserves the right to refuse refund or replacement requests that do not meet our policy terms. We appreciate your understanding and cooperation in maintaining the integrity and quality of our products.

If you have any questions about your order or our refund policy, don’t hesitate to reach out to us at 📧 outlawcosmetics@gmail.com. We're here to help however we can.

Thank you for shopping with Outlaw Cosmetics — where bold beauty begins.